Legal notice

Business name

nice rice

Brand name

nice rice

Address

Lockhart Road, Wan Chai, Hong Kong

Phone

+852 9752 5699

Email

nicericeonline@gmail.com

Customer service hours

Monday–Friday, 9:00–18:00 (Singapore Time)

Prices

Prices are shown in Singapore dollars (SGD) on this site and include applicable taxes unless stated otherwise.

Additional charges

Shipping is free on orders over $99. Orders under $99 are charged a flat shipping fee of $5. All import duties and taxes, including GST, are covered by us, so there are no extra charges on delivery.

Payment methods

Visa, Mastercard, American Express, Shop Pay, Apple Pay and Google Pay.

Payment timing

Payment is charged at the time of order.

Delivery time

Orders are processed and shipped within 2–3 business days and arrive within 7–9 days of shipping. See our Shipping Policy for details.

Returns and exchanges

Returns are accepted within 14 days of delivery, excluding underwear and sale items. Return shipping is paid by the customer unless the item is defective or incorrect. See our Return Policy for details.